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Sales
& Customer Service:
ORDERING:
Our web site is set up
with an electronic shopping cart. Use your mouse to select the item/size
you want and then click on "Click to order". This will add the item to
your shopping cart. Every time you add an item to your shopping cart,
a contents list will appear so you can review/adjust your purchase and
totals. You may order online with credit card or an on-line check via
our secure server. An E-mail confirmation of your purchase will be sent
to you. If you prefer you can phone us or print out your final cart contents
page and fax or mail it to us with your payment.
PAYMENT
OPTIONS: include Visa, Mastercard, American
Express, Discover debit or credit cards. Credit
card orders are shipped without a payment delay (unless your credit card
charge is declined by the bank). Payment information will be safely transferred
to us via a secure server.
Merchandise will be sent upon receipt of Cashier's Check or Money
Order. Paying by Personal Check causes a 3-10 day
shipping delay, as we must receive confirmation that your check has paid
before the merchandise can be sent. Personal checks usually pay in 3 to
10 days.
Gift Purchases:
We encourage you to include a message in the shipping instruction
box and a gift card will be included at no additional charge. Custom
gift wrapping is available for $3.00 with regular or priority shipping
- add these instructions in the "comment box" during check out
and please mention the occassion.
SHIPPING: Purchases
are sent via United States Postal Service. Clothes are wrapped
in tissue paper inside the mailing container. There are no price tags
or invoices included in the shipment. If multiple orders are received
for one shipping address, the shipments may be combined.
Paying by personal check add 3 -10 days to shipping time.
The US Post Master recommends ordering Christmas
gifts via regular or priorty shipping by December 15th in order to be
delivered on time.
- Economy Shipping
are batch processed after regular and priority shipments. Please allow
10 to 14 days for processing and delivery within the U.S.
- Regular Shipping
provides delivery in approximately 7 days for oders to the US.
- Priority Shipping
receives priority handling and 2 - 3 day shipping service. You should
receive your order within 5 days in the U.S. (average delivery time
is 3 days).
- International Shipping
via U.S. Postal Service Global mail. You should arrive in the destination
country in 5 - 10 days plus local postal service delivery time*. Rates
are comparable to Express Shipping costs for many but not all destinations.
*Some destinations require additional delivery time
or may cost more - we will contact you via email for pre-approval
if there is a shipping rate difference after you have placed an order
online.
PRODUCT
NOTES: Care instructions are specified in product descriptions next
to each item. The absence of care instructions indicates that cleaning
is not recommended (some items can not be washed or dry cleaned).
PRIVACY POLICY: We do not sell or make available
our client list to any other vendors.
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